Elevate for Microsoft Teams

Discover Seamless Integration with Elevate for Teams Advanced and Microsoft Teams

Elevate for Teams Advanced is the perfect solution for businesses that already rely on Microsoft Teams for collaboration. This powerful integration brings advanced calling features, like call queues and business SMS, directly into the Teams app. The result? Enhanced efficiency, streamlined communication, and everything you need in one place.

Why Elevate for Teams?

For businesses that have centered their collaboration around Teams, Elevate for Teams Advanced delivers the best of both worlds.

Elevate for Teams - Business Phone System

Single-App Experience

Continue working within the Teams app, using it for chat, meetings, and file management, while Elevate handles calling and SMS—no need for an MS Teams Phone license or middleware.

Easy-to-Use

Elevate’s collaboration features, such as meetings and file sharing, are disabled to keep your workflow simple and straightforward. Access Elevate with your O365 credentials, making sign-in a breeze.

Advanced Capabilities

Enjoy Elevate's enterprise-grade cloud phone system, Business SMS, Call Center features (like monitor, whisper, barge, and call queuing), and CRM integrations—all at no extra cost.

2-Way Presence Sync

Presence status is synchronized between Elevate and Teams, ensuring seamless communication across platforms.

Advanced Calling and SMS, All in One App

Keep using Teams for all your collaboration needs—chat, meetings, and file sharing—while Elevate handles the heavy lifting when it comes to advanced calling and SMS. All of this is accessible right from the Elevate tab within the Teams app.

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Frequently Asked Questions

What is Elevate For Teams Advanced?

Elevate for Teams Advanced is a powerful integration of Elevate’s cloud-based phone system with Microsoft Teams, providing a seamless communication and collaboration experience within a single platform. Collaboration features including chat, meetings, and file sharing are utilized in Teams, while communication features, such as advanced calling and SMS, are all handled via the Elevate tab, all within the Teams app.

Do I need a Microsoft Teams Phone license to use Elevate for Teams Advanced?

No, Elevate for Teams Advanced provides advanced calling functionality directly within the Teams app without requiring a separate Microsoft Teams Phone license.

How does Elevate integrate with Microsoft Teams?

Elevate's advanced calling and SMS features are seamlessly embedded within the Teams app, allowing users to access these functions directly from the Teams interface via the Elevate tab.

How does the Elevate Teams Embedded experience enhance business continuity?

If Microsoft Teams experiences connectivity issues, Elevate ensures you can still make calls via the Elevate mobile or web app, providing an extra layer of redundancy.

What are some key features of Elevate for Teams Advanced?

Key features include reliable, high-quality calls, advanced call center features (call queues, monitor, whisper, barge), business SMS, global connectivity with unlimited calling to 33 countries, voicemail transcription, and CRM integrations.

Can I sync my presence status between Elevate and Teams?

Yes, you can easily sync your presence status between Elevate and Teams, ensuring an uninterrupted workflow and helping you stay focused throughout your day.

How Elevate and Teams Work Together Features	Use Teams For	Use Elevate For
Chat/Instant Messaging
Video Meetings
File Sharing & Cloud Storage
Enterprise PBX
Unlimited Domestic Calling
Unlimited International Calling to 33 countries
Free Phone
30-Day Rolling Archiving (for SMS, call records, call recordings, and voicemails)
Business SMS
Elevate Mobile App
Phone Features (Call Forward, Hold, 3-way)
Call Center (Monitor, Barge, Whisper)
Call Queuing
Automated Attendant
Advanced Hunt Groups
Reporting & Analytics
Voicemail & Transcription
Call Recording
Music on Hold
3rd Party Integrations (Salesforce, ServiceNow, NetSuite, and more)
Call recording
Web fax

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Justin Gibson

Senior Project Manager

“Donnie and Danaja have always done a great job and had exceptional services and customer service. We plan to use elevate for our website, online marketing and email services for the long-term.”

Jody Tuinier

Office Manager

“Elevate and it's employees go above and beyond the definition of customer service! They are available 24/7 and are so prompt in their responses and so patient with their instructions and with my questions. I cannot begin to express my gratitude in not only helping our office transfer to their service but for their assistance during a recent crisis!”

Linda Cleveland

Business Owner

“They possess exceptional customer service skills! They are fast, reliable, thorough, and honest."

Ready to elevate your business with Elevate for Microsoft Teams?

Don't settle for average IT support. Choose Elevate Technology for comprehensive managed IT solutions that protect, streamline, and propel your business forward. Contact us today, and let's embark on a journey to success together.