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Fully Managed IT Services

Have you noticed that our competitors, including those that claim they offer fixed price IT services, don’t reveal their pricing upfront? That’s because they want to sell you a lot of services that you don’t need or want.
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Why Us?
At Elevate Technology, we believe you shouldn’t pay for services that you don’t need. You can choose one of our preconfigured Solutions365™ IT managed services plans or you can create a completely customized plan that gives you just the services you want. Our approach helps you know what you get before you sign on, which will save you heartache and money later.

Strategic Consulting

Solutions365™ = Strategic IT + IT Management + Helpdesk + Cloud Services

See the winning formula of our service.

At Elevate Technology, we understand that every organization has distinct business requirements. Our dedicated strategic consulting services are tailored to meet these unique needs, ensuring your organization excels in its field. We engage closely with your team, offering specialized advice on critical areas such as cloud strategy, IT budgeting, risk management, cybersecurity, workflow optimization, business continuity strategies, compliance evaluation, and strategy development. Our commitment is to empower your organization with the knowledge and tools for sustained growth and success.

IT Management

At Elevate Technology, we recognize the vital role that network and IT infrastructure play in the success of businesses, regardless of their size. These systems are the foundation of your business operations, influencing your strategic direction, growth, and overall success. Our team comprises highly skilled, certified engineers and dedicated account management professionals. We offer proactive guidance and continuous support, ensuring you remain at the forefront of your industry. Our goal is to help you maintain a competitive edge in your market by ensuring the optimal performance of your IT systems.

24x7 Help & Support Desk

At Elevate Technology, we recognize the vital role that network and IT infrastructure play in the success of businesses, regardless of their size. These systems are the foundation of your business operations, influencing your strategic direction, growth, and overall success. Our team comprises highly skilled, certified engineers and dedicated account management professionals. We offer proactive guidance and continuous support, ensuring you remain at the forefront of your industry. Our goal is to help you maintain a competitive edge in your market by ensuring the optimal performance of your IT systems.

Cloud Services

In today's digital landscape, cloud technology is ubiquitous, and Elevate Technology is committed to assisting your business in leveraging the right cloud services for success. If you're poised to boost your business growth through cloud solutions, our certified experts are ready to steer you towards achieving your goals.

How do I get Support?

At Elevate Technology, we are keenly aware of our clients' requirements and are always ready to assist. Our regular office hours are from 8 AM to 6 PM, Monday through Friday. We offer an around-the-clock operator service for after-hours support to address emergencies or connect you with our technical team. Our entirely US-based support team is located in Houston, Texas. You can reach us through:

Phone Support: Call us at 713-244-7744

Email Support: Send your queries to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Why is our helpdesk vital to you?

All work requests, including break/fix issues and changes, must be submitted in writing to our helpdesk to ensure clarity and accountability. Upon submission, each request is assigned a unique ticket number as a reference for your support query. This system is particularly beneficial for business owners, as it provides a transparent view of the services and requests made by their staff or managers, aiding in audit and billing processes. Moreover, this ticket number acts as a centralized reference point for all related tasks and communications. This methodical approach enables us to deliver the highest standard of service for each of your requests.